Clear privacy standards for a calmer shopping experience.

Information Shadevora may collect.

Shadevora may collect information that customers provide directly, information created during the shopping process, and limited technical information from website use.

• Name, email address, phone number, billing details, shipping address, and order information.
• Messages, questions, return requests, exchange requests, and customer support communication.
• Email subscription information used to provide eligible automatic sitewide discount access.
• Website usage information such as device type, browser type, general location data, pages viewed, and interaction activity.

How customer information is used.

We use customer information to operate the Shadevora store, process purchases, provide free shipping on all products, support 3–5 calendar day delivery, manage customer care, and assist with free returns and exchanges within 30 days.

• To process, confirm, fulfill, and support orders.
• To provide delivery updates, customer support, returns, exchanges, and product assistance.
• To manage email subscription benefits, including the automatic 15% sitewide discount.
• To support selected promotional products that receive an automatic 20% discount.
• To improve website quality, customer experience, service clarity, and store operations.

Payment and checkout information.

Payment information may be processed through secure payment providers connected to the store. Shadevora does not need to store full payment card details to complete standard checkout processing. Payment-related data may be handled by payment processors according to their own security and privacy standards.

Email subscriptions and promotional communication.

When customers subscribe by email, Shadevora may use the email address to provide store updates, promotional messages, product announcements, and automatic discount eligibility. After successful email subscription, customers receive an automatic 15% sitewide discount that is not limited to the first order and does not require a discount code.

Cookies and website technology.

Shadevora may use cookies, pixels, analytics tools, and similar technologies to support website function, improve performance, remember preferences, understand store traffic, personalize the shopping experience, and help measure marketing effectiveness.

Sharing information with service providers.

Shadevora may share necessary information with trusted service providers who help operate the store, including payment processing, website hosting, order fulfillment, delivery support, analytics, customer service, marketing, fraud prevention, and technical maintenance. These providers are expected to use information only as needed to provide their services.

Data security and retention.

Shadevora uses reasonable administrative, technical, and operational measures to help protect customer information. We keep information only as long as reasonably necessary for order support, legal obligations, business operations, customer service, fraud prevention, and recordkeeping.

Children’s privacy.

Shadevora is designed for general e-commerce use and is not directed toward children. We do not knowingly collect personal information from children. If a parent or guardian believes a child has provided personal information, they may contact us for assistance.